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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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D

October 23, 2026

1 out of 5 rating by D
"I was with Grace and the gentleman before her for 22 years. Our entire family. We had one major issue in 22 years. State Farm failed us as it is failing people across the country. By saving themselves $12000, they lost 9 clients for life. We went to a brokerage and got more coverage for less money and no more lies. I posted ten when I first left but for some reason it disappeared. This one will not."
We responded:
"Thank you for sharing your feedback. We sincerely appreciate the trust you and your family placed in our agency over the past 22 years.

I’m truly sorry to hear about your disappointment and that your experience did not meet your expectations. We understand how important it is to feel supported and confident in your insurance coverage, especially when a claim arises.

While we are unable to discuss individual policy or claim details in a public forum, please know that we take your concerns seriously. Our agency has always been committed to providing personalized service, advocating for our customers, and helping them navigate challenging situations.

We genuinely appreciate the many years you entrusted us with your family’s insurance needs and wish you and your family all the best."
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Tom Diaz

October 16, 2026

5 out of 5 rating by Tom Diaz
"The people in Grace Bocalan State Farm Insurance are so very helpful very approachable..."
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Sophia Angela Truong

October 16, 2026

5 out of 5 rating by Sophia Angela Truong
"Hello This is Cleo Ethel Maceda, i learned a lot with shandie today and to be aware at my insurance 5stars, thank you so much shandie"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Panini Barney

October 15, 2026

5 out of 5 rating by Panini Barney
"I'm happy she's speak to me so kindly and tagalog language, it's a happy call service and satisfied for all the help information, Thanks Shandie"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Salamat!"
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Allen Guy

October 15, 2026

5 out of 5 rating by Allen Guy
"I highly recommend the Grace Bocalan agency for all your automobile insurance needs! I was with them for years, and always completely satisfied with my coverages and her OUTSTANDING customer service! 5 stars! Heck, make that 10 stars!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Everett to know you had such a great experience with us. "
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Teasha Carley

October 9, 2026

5 out of 5 rating by Teasha Carley
"I moved recently and Grace made the transition of my address so smooth, fast and easy"
We responded:
"Wow, thank you for the 5-star review, Teasha! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Taygee TJ

September 28, 2026

5 out of 5 rating by Taygee TJ
"Zeb Sinclair at the Grace Bocalan State Farm office in Everett is a great agent!

Zeb is congenial, accessible, responsive and always focused on getting the client the desired result.

Zeb could not be more professional."
We responded:
"Wow, thank you for the 5-star review, Taygee! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Ron Allen

September 26, 2026

5 out of 5 rating by Ron Allen
"Love working with Grace and her associates in taking care of my insurance needs. Have been with them for the past 10 years and will continue to be a client."
We responded:
"Thank you so much for your kind review, Ron!  If you need insurance assistance, we are just an email or call away! - Grace Bocalan, your State Farm Agent   "
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Stacy Smith

September 24, 2026

5 out of 5 rating by Stacy Smith
"Zeth was awesome and very efficient!"
We responded:
"Hi Stacy, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Grace Bocalan’s team.  Please reach out to us if any questions come up!  - Grace Bocalan’s Insurance Team "
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Po Sean

September 15, 2026

5 out of 5 rating by Po Sean
"Love this State farm office Grace and her team super helpful and dependable. Zeb was our agent and she’s low pressure and patient. We will highly recommend this office. 🎊🎉🏆. Don’t forget to Give Zeb ❤️❤️"
We responded:
"Wow, thank you for the 5-star review, Po! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Laurie Leer

September 12, 2026

5 out of 5 rating by Laurie Leer
"I've changed insurance agents pretty much every 12 months for the last 10 years. I kept hoping to find an agency that actually responded to my concerns. And a home office company that didn't make me do crazy stuff like climb up ladders just to get Home Owners. Grace Bocalan Agency has met all my expectations. And State Farm has been WAY easier to deal with than the several other giant carriers I've tried. Highly recommended."
We responded:
"Laurie, thank you for the fantastic review! We’re always here to support you with your insurance needs in Everett. "
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Callie Taylor

September 11, 2026

5 out of 5 rating by Callie Taylor
"Love Grace’s office and staff. They are always super responsive and helpful. Bonus my coverage is excellent price. Even if I had to pay a little more it’s worth it for their quality of service. Thank you"
We responded:
"Hi Callie, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Everett.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Grace Bocalan "
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Terry Black

September 4, 2026

5 out of 5 rating by Terry Black
"I worked with Zeb for several weeks getting new insurance, Flood and condo insurance.Zeb was Amazing and very informative.
She is a Gem to work with! 5 stars for her all around!"
We responded:
"Terry, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Grace Bocalan’s Team here in our Everett office. "
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Shelly

September 2, 2026

5 out of 5 rating by Shelly
"I recently relocated back to Washington State after being gone for 8 years. Shandie helped me reestablish my auto and renters insurance here. Her friendly and welcoming manner was very reassuring and refreshing. She was very helpful getting me the best possible rate for my circumstance.
Thank You So Much"
We responded:
"Shelly, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Grace Bocalan and Team "
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Hannah Keys

August 26, 2026

5 out of 5 rating by Hannah Keys
"I recently returned to State farm insurance with Grace since moving back to Washington State and I truly enjoy having car insurance in which I am speaking with local humans, and when I call it goes straight to Grace's team. Their rates are very comparable to other insurance options, but not having to navigate an AI tree and be sent to a call center is what really makes Grace's team worth the change. Should out to Shandie for being an amazing and knowledgeable help setting up our new plan."
We responded:
"Thank you for the 5-star review, Hannah! We’re proud to serve the Everett community and truly appreciate your support. "
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Erika Chaparro

August 22, 2026

5 out of 5 rating by Erika Chaparro
"Zeb was absolutely amazing!!! Answered every question I had and guided me every step of the way! Thank you SO MUCH for all your help and I’m so happy to be with you guys :)"
We responded:
"Erika, thank you for the amazing review! Our Everett insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Grace Bocalan, your State Farm Agent "
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Jamie Jensen-Young

August 15, 2026

5 out of 5 rating by Jamie Jensen-Young
"Very helpful service from start to finish by Zeb! In a tedious process you can't do without excellent customer service, and this office and Zeb had that in spades."
We responded:
"Jamie, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Jack Daniels

August 14, 2026

5 out of 5 rating by Jack Daniels
"They’re very accommodating people and would recommend it to my family and friends!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Grace Bocalan’s team. "
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Michele Santos

August 4, 2026

5 out of 5 rating by Michele Santos
"I have been a long standing client with Grace Bocalan's Statefarm office. Over 15 years. Their customer service is very professional. The agents are all very knowledgeable about their insurance service. They are reliable and put their customers first in every scenario. Thank you for your consistent service."
We responded:
"Michele, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Rebekah Bradley

July 29, 2026

5 out of 5 rating by Rebekah Bradley
"This office makes insurance a little less daunting, and Zeb Sinclair was so lovely to work with! Every person I’ve worked with over the years in Grace’s office has been so helpful!"
We responded:
"Thank you so much for your kind review, Rebekah!  If you need insurance assistance, we are just an email or call away! - Grace Bocalan, your State Farm Agent   "
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Mahmoud - Jim Zaher

July 20, 2026

5 out of 5 rating by Mahmoud - Jim Zaher
"It was very nice to talk to Zeb on the phone! From my first conversation Zeb made me feel comfortable and ease to talk to and she was very pleasant and got all my questions answered and ended up insuring my vehicles and my house!
Thank you!"
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Jake Rucker

July 20, 2026

5 out of 5 rating by Jake Rucker
"Have used state farm for awhile now and they are always quick to help.
Recently added a new car to my policy and Zeb was very helpful in the process."
We responded:
"Jake, thank you for the amazing review! Our Everett insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Grace Bocalan, your State Farm Agent "
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Juan Martinez

July 18, 2026

5 out of 5 rating by Juan Martinez
"Zeb was awesome! She was very helpful and made everything smooth. Thank you again for all your help!"
We responded:
"Thank you so much for your wonderful feedback of us here at Grace Bocalan’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Grace Bocalan’s Insurance Team "
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Sam

July 18, 2026

5 out of 5 rating by Sam
"Zeb, is an amazing agent, went above and beyond to make sure my new car is ensured!

Shoutout to Zeb!"
We responded:
"Hi Sam, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Everett.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Grace Bocalan "
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Leah Holmes

July 16, 2026

5 out of 5 rating by Leah Holmes
"Zeb was very helpful and knowledgeable."
We responded:
"Thank you so much for the 5-star rating, Leah! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Grace Bocalan "